Entrepreneurial Franchisee Gains New Revenue Stream

North Harbour Franchisee Samir Patel recently became a certified Test and Tag inspector.
North Harbour Franchisee Samir Patel recently became a certified Test and Tag inspector.

As Crest franchisees know, all electrical equipment, such as vacuums and floor polishing machines, must be safety tested twice annually. While Crest usually contracts out routine testing at a discounted price, one entrepreneurial franchisee has brought test and tag capabilities in-house and created an additional revenue stream for himself.

North Harbour franchisee Samir Patel recently underwent Electrical Test and Tag training to become a certified inspector. The full day training permits inspectors to test and tag electrical equipment for one year. It is not necessary to be an electrician in order to be certified and the typical course teaches the basic regulations, what needs testing, and how to operate a Portable Appliance Tester (PAT), as well as what to look for when purchasing your own PAT.

North Harbour Regional Director Neil Kumar says he initiated the training. “I approached our franchisees and asked why don’t you get trained for Test and Tag. We don’t have that many machines so I thought to have one franchisee do it twice a year. Rather than pay the money to someone else, why don’t we pay one of our own to do it and support our own company.”

Samir now offers a ten percent discount to other franchisees in their region who need their equipment tested.

“It’s great to have Samir do the testing for our team of 30 franchise owners,” comments Neil.

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