Crest PropertyCare personnel have stepped up to the mark by embracing a tailor-made training course to make sure they have the technical know-how to tackle every task they face.
Adam says it is crucial caretakers are fully trained and able to confidently provide customers with a first class service.
“The training empowers them and helps them better understand the health and safety aspects of the tasks they have to carry out.
“It also and helps them risk-access and understand when and when not to carry out certain tasks.”
One aspect of the course was centred on ladder safety. “Everybody believes they can use a ladder – but not everyone can use one safely,” says Adam.
Course participants are closely scrutinised before they receive a Certificate in Caretaking
“The assessments involve verbal and practical demonstrations of competency. They need to understand how to operate safely,” said Adam.
“The programme is designed to reinforce the caretaker’s understanding of health and safety in how to perform the various task they have to carry out, in a manner that keeps them, the staff and students safe.”
Crest PropertyCare caretaker Harold Magannig was the first person to successfully complete the course. Harold and his wife Carlotta have been operating a CrestClean franchise in Invercargill since 2015.
One of the roles that Harold undertakes with Crest is the provision of Caretaking services for Waihopai School.
Harold said he was thrilled to complete the course. Waihopai School principal Allan Mitchell said he was very happy with the service and the commitment that Harold has when he is on site at the school.