In the heart of Taranaki, global pharmaceutical manufacturer DFE Pharma produces inhaler-grade lactose – the essential carrier in asthma inhalers. Behind the scenes, maintaining the facility’s clean environment is no small task, but franchise owners Dic Lumanglas and Flora Gaunt are making it look easy.
The franchise team began cleaning the Taranaki facility in February. Since then, the results have been nothing short of transformative. Working every weekday afternoon, Dic and Flora have become an integral part of the DFE Pharma team.
Supervisor Stephen Fenn has been with DFE Pharma for 14 years and says it’s been a pleasure having Dic and Flora at the plant. Their ability to adapt to the plant’s unique requirements and deliver exceptional results has earned them high praise from Stephen and the entire team.
“They’re really hard workers and lovely people. We can see that they really care about getting good results,” says Stephen.
“They do everything we need and more. It’s been an absolute delight having them here.”
The plant’s weekly test of bacteria and yeast levels have shown the measurable impact of Dic and Flora’s extremely high standards as the results of these tests have been consistently impressive.
“There was one week where we had all zeros. It’s the best result I’ve seen in years,” says Stephen.
As a pharmaceutical manufacturer, DFE Pharma adheres to strict health and safety regulations. Dic and Flora were quick to take this onboard and apply these standards to their cleaning. Their work spans nearly every area of the plant, including the control room, supervisors’ offices, service corridors, warehouse, and on-site laboratories. They even tackle the facility’s Environmental Load Out, where products are loaded onto trucks for dispatch.
Through it all, Dic and Flora maintain a strong sense of pride and professionalism.
“They take a lot of pride in their work and they’re passionate about delivering the results we require,” says Stephen.
Thanks to Dic and Flora, the team at DFE Pharma can rest easy knowing the site’s hygiene standards are always met. Stephen says he’s grateful to have a cleaning team with such a strong commitment to excellence.
“It has been an absolute pleasure to have Dic and Flora cleaning our plant for the last eight months. They are professional, polite and do a brilliant job.”
