Positive, upbeat and celebratory — that’s how franchisees described CrestClean’s recent Regional Team Meetings in Nelson and Blenheim.
“Everyone was very complimentary about the meetings. An overwhelming number of people told me that they found them really positive,” says Nelson and Blenheim Operations Manager Violet-Rose Palmer.
The meetings, held at the Nelson Hotel and Chateau Marlborough, were attended by CrestClean Managing Director Grant McLauchlan and General Manager of Franchise Services Sam Lewis, who shared important updates and recognised franchisee achievements with the presentation of special awards.
“The teams were excited to see Grant and Sam and to hear about where CrestClean is placed on the New Zealand stage. They really got a sense of the impact they have, and that they are part of something really big,” says Violet.
Several milestones were celebrated, including two franchisees, Keran Nair and Alan Erickson, who have achieved 10 Years Long Service.
Long Service Awards were also presented to Sameeta Kumar (7 Years), Colin and Helen Wilson (5 Years), and Violet-Rose Palmer and Karl Parker (3 Years).
Melanie Fearn, who was officially introduced at the meeting as the new Quality Assurance Co-ordinator for the region, received a Certificate in Carpet Cleaning, Stain Removal and Upholstery Cleaning, while Nicole Kelling was presented with a certificate for completing her Module 2 training.
“People showed spirited support of these achievements, especially the 10 Years Long Service, which is a huge milestone. They were actively clapping and obviously happy for their peers. There was some good energy in the room,” says Violet.
Nelson and Blenheim Regional Director Barbara de Vries says the team meetings were “a good reconnection after not having a lot of team togetherness in the last little while”.
“We had a few new teams there as well, who were enthusiastic and excited to attend. It was really inspiring for them to see what they can achieve in the months and years to come.”
Franchisees were also encouraged to work on their business plans, to set goals for the future.
“Some of them booked in times to have business chats, and for those who have already started doing this, it reinforced that they were in line with the company goals,” says Barbara.
“It was great to see all the teams enjoying themselves and I think everyone took something useful away from the meetings.”
